Quality within the Stauff UK Group not only relies
on our internal process but also our suppliers procedures and
predominantly our customers needs.
In order to maintain quality our dedicated team are tasked
to:
• Assess, rectify and set in place actions to
alleviate future repetition of customer complaints.
• Investigation and Root Cause Analysis of Quality
issues.
• Audits of processes and procedures internal to
Stauff.
• Customer and Supplier liaison on quality
matters.
• Issuing of Product test certification and
Certificate of Conformity.
• Process improvement recommendations.
• Undertake customer visits on quality matters.
• Supplier audits.
• New product developments ISIR (Initial Sample
Inspection Reporting) also known as
FAI (First Article inspection).
• Dimensional and visual quality checks of finished
parts and goods inwards raw materials.
• Technical support for customer queries. |
|